Whenever we think of a queuing system, a basic numeric electronic LED display comes to our mind because
that's how the queuing management system works. Even today, most of the places are using LED displays to
show the ticket count and guide the customers to get service. However, the current dynamics have
changed, and businesses are not using those boring LED displays; instead, they equip their queuing
systems with multimedia displays.
Such multimedia screens are flexible and are multipurpose, assisting the customers or viewers in
different ways. Since they have a vast capacity to play or stream videos, or webcasts, they can be
connected to a video source or computer system, which lets you display a variety of options when buying
any equipment. LED displays are not that advanced; they limit the choices for different equipment due to
compatibility issues.
You can use SignBean with your multimedia display in the waiting areas or where the queue is standing.
On the screen, you have the full option to customize the content you want to display. For example, you
can display different advertisements while the queuing system is running at the bottom of the screen so
that the customers would pay attention to the advertisements while looking at the queue count. Or you
can play a new ticker as well to keep the customers even more interested.
When incorporated with digital signage, Queuing System lets you manage more than one process that
ultimately enhances the quality of your service. Additionally, it also provides service-level
monitoring, service completion time, and tracking task queues.
As a business, you would prefer offering different content to your customers waiting in lines and
the staff or employees at the points of sale. All of which contribute to benefiting your business and
enhancing the customer experience. Here is how SignBean keeps your customers entertained while they wait
in line:
You can promote your product or services or get sponsors to play their ads. You can also transmit
general information about your business or organization.
You can play general informative programs such as local or international news, sports events, weather
reports, or any other program.
It is always a great idea to play calming ambient videos of landscapes and nature with appropriate
sounds in the background, keeping the customers patient and calm.
You can show important business information like business hours, how to fill forms, consult a
professional, what services you provide, etc.
It tells the customers the directions to the point of service, estimated waiting times, and indicates
them to move forward